Privacy Policy

Effective Date: August 6th, 2025

At MVM Transportation, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information, especially as it relates to the transportation of children. By using our website, services, or contacting us, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

From Parents/Guardians:

Full name
Contact information (email, phone number, address)
Emergency contacts
Billing/payment information
Pickup and drop-off locations

From or About Children:

Full name
Age and school/organization affiliation
Pickup/drop-off locations and schedules
Special needs, allergies, or transportation accommodations (if provided voluntarily)

Website & Device Info:

IP address and browser type
Pages visited and usage data
Cookies (used for improving website performance and user experience)

2. How We Use Your Information

We use the information we collect to:

Schedule and manage transportation services
Ensure child safety during pick-up and drop-off
Communicate with parents/guardians and school officials
Respond to inquiries and provide customer support
Process payments and send invoices
Improve our services and operations

We do not sell or rent personal information to third parties.

3. How We Protect Your Information

Your privacy is protected through:

Secure data storage and encryption
Background-checked staff with access limited to authorized personnel only
Secure payment gateways for billing transactions
Regular audits and compliance reviews

We implement industry-standard safeguards to protect your data from unauthorized access, loss, or misuse.

4. Sharing of Information

We may share personal information with:

Authorized school or program officials
Our transportation staff (drivers and dispatchers) for service delivery
Emergency responders in the event of an emergency
Third-party service providers who help us operate our website or payment systems (under strict confidentiality agreements)

We will never share your child’s information for marketing or promotional purposes.

5. Your Rights and Choices

You may request to:

Access or update your personal or your child’s information
Withdraw consent or cancel service at any time
Request deletion of non-essential information from our systems

To make such requests, please contact us at contact@mvmtransportation.com.

6. Children’s Privacy

We only collect children’s information as needed to provide transportation services and with the consent of a parent or legal guardian. We do not market to children or allow them to use our website independently.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools (like Google Analytics) to improve performance. You can disable cookies in your browser settings. We do not use cookies to collect sensitive personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact:

MVM Transportation – Privacy Team
📧 Email: contact@mvmtransportation.com
📞 Phone: +1 (781) 8847383